Innovation for Impact

Application for the WBG Technology Innovation Office Interview my Bot

Start Here: About This Website

Dear Selection Committee:

When I learned about the WBG Technology Innovation Office Manager position, I knew this was the perfect opportunity to combine my 20 years of international development and management experience with my passion for innovation with emerging technologies. Rather than submit a traditional application, I decided to demonstrate my commitment and technical capabilities by building this interactive website as a companion to my application materials.

Chat Bot | I built an AI-powered chatbot implementing a full Retrieval Augmented Generation (RAG) system with Node.js and OpenAI's APIs, using ChatGPT as my coding copilot. First, I created a knowledge base from my CV, performance reviews, and cover letter. Then, I used an OpenAI model to program the system to chunk documents semantically and generate embeddings. The architecture includes tag-based boosting for topics like "leadership" and "innovation," weighted scoring that prioritizes different document types (e.g., CV over cover letter), and strict response prompting that mitigates hallucination risk.

Website Design | I coded this website using HTML, CSS, and JavaScript with my favorite Bootstrap template, using Claude.ai as my coding companion. My family served as user testers, suggesting UI improvements, as well as this "Start Here" section.❤️

Thank you for taking the time to review my application.

VS Code Development Environment

My VS Code development environment showing the chatbot OpenAPI prompt

GitHub Repository and Deployment

My website deployment pipeline, using Render.com

GitHub Repository Overview

Complete GitHub repository showing project structure and development history

Interview My Bot

I built a virtual interview assistant! Responses are strictly based on my CV, cover letter, and FY25 OPE review and feedback.

💬 Virtual Interview

👋 Hello! I'm Holly's virtual assistant. Ask me about her 16 years of World Bank experience, technology work and innovations, strategic partnerships, or leadership. What would you like to know? Make sure you ask for examples!

My Vision for ITSTI

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Innovation as a Service

In collaboration with the ITS Leadership Team, make frontier technologies and new digital solutions accessible to every WBG team through problem scoping, design guidance, experimentation support, and reusable, scaleable solutions.

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Strategic Partnerships

Expand the ITSTI global innovation network to co-create impactful tech solutions with leading firms, donors, international organizations, academia, and other internal teams.

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Innovation Capacity Building

Position ITSTI as the WBG hub for building capacity of teams to design and implement their own innovative digital solutions.

Experience

Development Data Partnership

Founded & Lead (Present)

Created WBG's first public-private data partnership program. Negotiated 30+ partnerships with tech companies like Meta and Google, supporting 400+ projects. Developed sustainable funding model with 12 member organizations paying annual dues.

World Bank Data Lab

Founded & Lead (Present)

Built first cross-VPU technical community of practice around data science. The Lab connects operations to data solutions, streamlines external partnerships, and builds capacity of WB to integrate modern data solutions in ops and research. Lab is self-funded through innovative program design.

World Bank Open Transport Data Program

Program Designer & Leader

Led development of open-source applications that have been translated into multiple languages and used across regions, including a national crash reporting system that has been signed into law in the Philippines, and innovative methods to solve challenges, like using taxi GPS data to optimize traffic signals in Cebu.

World Bank Task Team Leader

$953M Infrastructure Loans and Grants

Coordinated 40+ staff across East and Southeast Asia for a complex portfolio of infrastructure loans and innovations to improve how transport agencies collect, manage, and use data. Managed complex procurement processes and government relationships. Received multiple VPU awards for innovation.

Parsons Brinckerhoff

Private Sector Experiennce

For one of the US's oldest civil engineering firms, managed and supported transportation infrastructure consulting engagements in the US, Panama, China and Malaysia. Work included project impact evaluation, project finance, public-private partnership due diligence, and carbon finance advisory.

Technical Skills

SAFe 6.0 Agilist (SA) Certified

ID 12974753-8239 • Valid until May 2026

Python Development

Intermediate app development and data science. Experience with pandas, Tkinter, requests, BeautifulSoup, selenium, Flask, numpy, matplotlib, seaborn, LangChain, OpenAI APIs.

Web Development

Intermediate full-stack development with HTML, CSS, JavaScript, Bootstrap, Python Flask, and Render and Heroku deployment platforms.

Geospatial Information Systems

Advanced experience with OSM iD Editor, ESRI ArcGIS, and QGIS. Intermediate experience with web-based mapping platforms such as FourSquare.

Design & Multimedia

Advanced experience with the full Adobe Creative Suite: Photoshop, Illustrator, InDesign, Designer.

Databases & Analytics

Beginner experience with SQLite and PostgreSQL. Specialized tools: Monte-Carlo simulation (Crystal Ball), Linear programming (OPL Studio, Excel), Discrete choice travel demand modeling (Bio-Geme).

Languages

Mandarin Chinese — Speaking: Good, Reading & Writing: Fair

Current Programs

Explore the Development Data Partnership and WB Data Lab